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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Carmen Armendáriz

Carmen Armendáriz

December 11, 2023

5  out of  5
rating by Carmen Armendáriz
"Excellent Servicio Muy recomendado Gracias Yvonne y officina"
Profile photo of Mary Barrera

Mary Barrera

November 10, 2023

5  out of  5
rating by Mary Barrera
"Highly recommended! Ms Karla, was very patient , helpful and very impressed with her customer service. She went through detail and answered all my questions. Will recommend friends and family."
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Clarissa Mendez

July 15, 2023

5  out of  5
rating by Clarissa Mendez
"Great customer services and fast response to questions! Thank you Yvonne"
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Bri G

July 11, 2023

5  out of  5
rating by Bri G
"Mr. García is very profesional and explained everything in detail."
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D.O. Garcia

July 11, 2023

5  out of  5
rating by D.O. Garcia
"Sabrina is the best, Great customer service."
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Nathaniel Gonzalez

June 8, 2023

1  out of  5
rating by Nathaniel Gonzalez
"Terrible customer support"
We responded:
"Good Afternoon Mr. Gonzalez, We don't have any records of any communication with our office, nor can we locate you as a customer. Please call us at 956-568-8013 and our team will be happy to assist you. Best Regards, Luis Estrada "
Profile photo of Areu Kidindoe

Areu Kidindoe

May 26, 2023

1  out of  5
rating by Areu Kidindoe
"Management is poor and doesn't know their own policies."
We responded:
"Good Afternoon Mr. Kidindoe, In an effort to provide excellent service to all of our customers, can you please email us at luis@agentluisestrada.com with your contact information. We can't find you in our customer base and are looking forward to speaking to you soon. Have a nice day! Sincerely, Luis Estrada, Agent"
Profile photo of Christian Faltis

Christian Faltis

February 17, 2023

5  out of  5
rating by Christian Faltis
"Luis Estada has among the best people working for him. I always feel welcomed in the office. Me hablan o en español o en inglés. Muy buena gente y buen servicio."
We responded:
"Mr. Faltis, Thank you so much for your 5-star review! Our entire team is focused on delivering the best customer service experience to all of our customers! Nos da un gran placer brindarle nuestro servicio y de ser su agencia de seguros preferida! "
Profile photo of Rosa Gil

Rosa Gil

January 31, 2023

5  out of  5
rating by Rosa Gil
"Very helpful"
We responded:
"Hi Mrs. Gil, Thank you so much for your 5-star review! We are grateful to be your agency of choice! We will always do our best to provide our customers with a great customer service experience! "
Profile photo of Angie Amaro

Angie Amaro

January 24, 2023

5  out of  5
rating by Angie Amaro
"Great Customer Service Awesome Staff"
We responded:
"Hi Mrs. Amaro, Thank you so much for your 5-star review! We will share this with the entire team to let them know to keep up with the amazing work! We will always do our very best to provide you with the best customer service! "
Profile photo of Federico Rivas

Federico Rivas

December 18, 2020

5  out of  5
rating by Federico Rivas
"Excelente"
Profile photo of Julian Estrada

Julian Estrada

November 28, 2020

5  out of  5
rating by Julian Estrada
"Awesome customer service staff has great attitudes and support. Attention to detail and quickly resolves any issue."
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Ruth Moreno

October 10, 2020

5  out of  5
rating by Ruth Moreno
"Good customer service ☺️"
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M G

June 6, 2020

5  out of  5
rating by M G
"Exelente servicio muy guapas las chicas"
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sari lou

February 13, 2020

2  out of  5
rating by sari lou
"Need a lot of customer service... also bad energy people"
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Petra Soto

November 29, 2019

5  out of  5
rating by Petra Soto
"La atencion"
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delia chapa

October 23, 2019

1  out of  5
rating by delia chapa
"Does not return calls. Overcharged my bank account 3 months in a row. No refunds have been posted to my account since August 2019. Waiting on callback."
Profile photo of Isela Mitchell

Isela Mitchell

March 25, 2019

5  out of  5
rating by Isela Mitchell
"Great customer service highly recommend ."