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Reviews

Our customers are the center of our universe and we're grateful for them.

If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

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Yvette Ortiz

October 30, 2026

5 out of 5 rating by Yvette Ortiz
"Claudia, Thank you for the attention and dedication you gave us. You just saved us close to $1000 a year on auto insurance. Once again Thank you, you're doing a great job!"
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Laredo insurance team. "
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Yasmin Shariff

October 30, 2026

5 out of 5 rating by Yasmin Shariff
"I switched my insurance with Claudia today and she is making. She got me a lower rate and was the kindest!
I highly suggest coming here."
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
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Belinda Gonzalez

October 30, 2026

5 out of 5 rating by Belinda Gonzalez
"Muy contenta con el servicio de Ivon siempre disponible y me aclara cualquier duda, la recomiendo siempre, gracias a State Farm por sus atenciones…❤️"
We responded:
"Thanks so much for the amazing review, Belinda! We really appreciate your support here in Laredo. Just reach out anytime if you need us - we’re here for you. "
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Johan Diaz

October 29, 2026

5 out of 5 rating by Johan Diaz
"Muy servicial crystal buen servicio!"
We responded:
"Thank you for the 5-star review, Johan! We’re proud to serve the Laredo community and truly appreciate your support. "
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Steven Jr Mendez

October 28, 2026

5 out of 5 rating by Steven Jr Mendez
"Thank You Yvonne for great customer service. And saving me money on my insurance."
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
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Jorge Ruiz

October 27, 2026

5 out of 5 rating by Jorge Ruiz
"Erika great customer service"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Laredo to know you had such a great experience with us. "
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Amy Gonzalez - Aquino

October 26, 2026

5 out of 5 rating by Amy Gonzalez - Aquino
"My husband and I had such a great experience with Claudia Mitchell at State Farm! She was incredibly kind, helpful, and patient throughout the entire process. She went above and beyond to help us, and we truly appreciate how easy and stress-free she made everything. It’s not every day you come across someone who genuinely cares about helping others. We highly recommend Claudia to anyone looking for great customer service! ❤️"
We responded:
"Thank you so much for the 5 stars, Amy! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Leticia Bosquez

October 24, 2026

5 out of 5 rating by Leticia Bosquez
"Thank You Yvonne ! She helped me with car and Life insurance, at my age no had ever talked to me about life insurance. She gave me a great deal that fell inside my budget. She is patient and very knowledgeable. Im letting my friends know."
We responded:
"Thanks so much for the fantastic rating, Leticia! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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Clarissa Mendez

October 24, 2026

5 out of 5 rating by Clarissa Mendez
"I highly recommend Mrs. Karla Yvonne very nice, patient, loving attitude who explained every little detail I needed to know... Thank you 😊"
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Maria Mendez

October 24, 2026

5 out of 5 rating by Maria Mendez
"Thank You Yvonne, for helping me with my insurance , she explained every detail. I recommend her 100%"
We responded:
"Thank you so much for the 5 stars, Maria! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Federico Gonzalez

October 23, 2026

5 out of 5 rating by Federico Gonzalez
"Superb service and attention
Thank you Claudia Mitchell"
We responded:
"Hi Federico, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Luis Estrada’s team.  Please reach out to us if any questions come up!  - Luis Estrada’s Insurance Team "
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Tommy Tompkins

October 22, 2026

5 out of 5 rating by Tommy Tompkins
"Great service by Crystal
Go do business with her"
We responded:
"Tommy, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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klaudya klaudya

October 21, 2026

5 out of 5 rating by klaudya klaudya
"Highly recommend Mrs Yvonne for her excellent customer service and fast response."
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Edgar Cardenas

October 16, 2026

5 out of 5 rating by Edgar Cardenas
"Great Service. Thank you Claudia."
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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Amada

October 13, 2026

5 out of 5 rating by Amada
"Very patient to help me obtain all the information necessary in such a professional manner."
We responded:
"Thank you for the 5-star review of Luis Estrada’s team - we really appreciate your kind words! "
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Joshua Tirado

October 9, 2026

5 out of 5 rating by Joshua Tirado
"Claudia and Luis were really amazing to work with. They helped Marlenne and I with switching from PA to Texas and made the entire process worry free. I highly recommend this office for all your personal and business needs!"
We responded:
"Thank you so much for the 5-star rating, Joshua! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Luis Estrada "
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Julio Lopez

October 8, 2026

5 out of 5 rating by Julio Lopez
"Excelente servicio."
We responded:
"Hi Julio, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Luis Estrada, Your State Farm Agent "
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Martin Mireles

October 8, 2026

5 out of 5 rating by Martin Mireles
"Creat customer service by Crystal"
We responded:
"Thank you so much for the 5-star rating, Martin! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Luis Estrada "
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John Kilburn

October 7, 2026

5 out of 5 rating by John Kilburn
"Crystal was efficient and listened to us. Great work!"
We responded:
"John, thank you for the fantastic review! We’re always here to support you with your insurance needs in Laredo. "
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Beatriz Lerma

October 7, 2026

5 out of 5 rating by Beatriz Lerma
"Gracias Erika excelente servicio"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Laredo to know you had such a great experience with us. "
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Maria Villanueva

October 7, 2026

5 out of 5 rating by Maria Villanueva
"Thank Yvonne for explaining the coverages. And prices in detail. Great customer service."
We responded:
"Thank you for the 5-star review of Luis Estrada’s team - we really appreciate your kind words! "
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Maria Cisneros

October 6, 2026

5 out of 5 rating by Maria Cisneros
"The staff at State Farm was very helpful, Crystal had excellent customer service she helped us with the quote for our insurance."
We responded:
"Thank you so much for your wonderful feedback of us here at Luis Estrada’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Luis Estrada’s Insurance Team "
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Regina Flores

October 5, 2026

5 out of 5 rating by Regina Flores
"Cristal
Súper amable y muy buena atención al cliente"
We responded:
"Thank you so much for the 5 stars, Regina! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Alejandra Rivera Perez

September 28, 2026

5 out of 5 rating by Alejandra Rivera Perez
"I had a great experience working with Claudia Mitchell at State Farm. She was very patient and took the time to explain the different coverage options to me instead of simply trying to sell me a policy. She helped me understand what I was paying for and guided me in choosing the coverage that made the most sense for my auto insurance needs. I really appreciated how knowledgeable, helpful, and easy to work with she was. I highly recommend Claudia to anyone looking for an insurance agent who will take the time to truly help you understand your options."
We responded:
"Hi Alejandra, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Laredo.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Luis Estrada "
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SARIC SANTILLAN

September 24, 2026

5 out of 5 rating by SARIC SANTILLAN
"Reasonable prices and the sales rep Ckauda she was super nice and help us in our coverage foe our vehicle 🙌🏼now full coverage and lower price"
We responded:
"Hi SARIC, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Luis Estrada’s team.  Please reach out to us if any questions come up!  - Luis Estrada’s Insurance Team "